“The people at FDA–from top down–are positive, caring, friendly, and helpful. It’s a joy to come to work each day!” For Lisa, this joy also extends to providing excellent preventive, restorative, and cosmetic dental care for FDA patients.
Lisa, a certified dental assistant, has been helping patients achieve better smiles for more than 25 years. For most of her career, she worked closely with Dr. Nelson at A Perfect Smile and joined the FDA family in 2019 to continue providing superb care. One of the most fulfilling parts of her job is helping patients improve their smiles with cosmetic dentistry, and Lisa loves attending continuing education courses for cosmetic dentistry so she can be current with all the latest procedures.
In her free time, Lisa enjoys boating, swimming, and watching her children thrive in school and sports.
“I love helping patients feel relaxed and at ease during their dental appointments. There are people who dread coming and some are very fearful. I understand the anxiety of these patients. I hope my presence, compassion, and experience as a Dental Assistant helps everyone have a better experience when coming here.”
Pat has been a Certified Dental Assistant for over 17 years. She worked with Dr. Nelson at A Perfect Smile for 15 years and recently came back to join the team at FDA. “The reception from this team has not only been welcoming but genuinely loving. It is beyond words to come back and see familiar faces. I feel like I never left.” Pat handles patient radiology and assists chairside for cosmetic and restorative procedures.
Pat enjoys spending her free time with her boyfriend, friends, and family, and loves a good bonfire.
“I love seeing a patient’s mood change from when they sit in the doctor’s chair to when they leave the office…whether it’s a restorative case or a cosmetic case, the patient leaves much happier than when they first arrived!”
Chelsey joined FDA in 2020. With childhood dreams of entering the dental field and a formative experience traveling to Central America on a mission trip to assist a dentist with restorative work, Chelsey is now starting her new career with hands-on-training and support from the team of knowledgeable and compassionate medical professionals at FDA. Says Chelsey, “I have really enjoyed learning from the staff so I have the proper tools and skills to effectively treat patients. I am grateful to be a part of this team!”
In her free time, Chelsey enjoys being outside as much as possible, from taking in a beach sunset, to surfing at sunrise, to the occasional trip to the mountains for weekend ski trips. She is also an avid reader – ask her the favorite book she’s read recently at your next appointment!
Sue is a hygienist at FDA and has been a part of our team for close to thirty years. You will find her most of the time at the front desk answering phones, scheduling patients’ appointments, and assisting patients with their treatment financing. On occasion, she may be seen in the clinical area treating hygiene patients. For Sue, excellent listening, communication skills, and knowledge of treatment procedures allows her to understand patients’ needs and then explain the best solution options to them.
Sue completed her Associate’s Degree in Dental Hygiene at the University of Maine at Orono and is a married mother of two adult children. She enjoys cooking, gardening, camping, and spending time with her husband at home on the shores of Sebago Lake.
“I love seeing our patients and building a connection with them. I try to help them feel at ease right away, from their very first phone call and when they first walk through the door.”
Marlene has enjoyed working in dentistry since 1990. “Working at FDA is like working with extended family,” she explains. “Everyone works together as a team and we all care about each other, which makes it such a great practice to work at and be treated as a patient. There is such a connection between staff and patients – it is very special.”
Marlene completed business school in New York and brings much experience and knowledge to our very caring front desk team.
Marlene loves spending time with her husband – whether it be cooking at home together, year-round charcoal grilling with their neighbors, or watching sports together. They are avid “backyard birdwatchers,” share a love for animals, and have two cats that they just adore!
“Our team is what makes FDA feel unique beyond other practices. I have the pleasure to work with people who are good humored, warm hearted, and great educators.”
Lauren joined the front desk staff at FDA after having worked in social services for a decade as a supervisor at a homeless shelter, and in a psychiatric office as an administrative specialist. Providing patients with support and care fills Lauren with a sense of accomplishment and pride. She is pleased to contribute her experience and commitment to the importance of oral health to the FDA office.
In her free time, Lauren enjoys working on her house with her boyfriend, and caring for her beloved animals…she has 3 dogs, 2 cats, and 21 chickens! She also volunteers with Maine Lost Dog Recovery.
“There is an amazing group of people at FDA. Everyone is willing to jump in and help each other out.”
Always interested in the dental field, Amy became a member of the front desk team in 2022. Prior to joining FDA, she worked as a cosmetologist for 17 years, as well as a preschool teacher and Certified nursing assistant. Amy has attended VIP Dental Training in Yarmouth and is currently pursuing a business degree at USM.
In her free time, Amy loves spending time with her three daughters and fiance. She also enjoys painting, jewelry making, and exploring the beautiful Maine coast.
“Dentistry is very fascinating. The connection between oral health and overall health keeps me intrigued.”
Ashley has been at Falmouth Dental Arts since 2008. She enjoys developing relationship with patients and catching up with them at their continuing care appointments. It’s important to her that she understands what her patients’ needs are and delivers treatment that will positively impact not just their oral health, but their overall health, too.
“It is truly rewarding to see how improving someone’s oral health, or even the appearance of their smile, can have such a huge impact on their overall well-being.” By spending time listening to each patient’s needs and working collaboratively we are able to tailor care to meet the unique needs of each patient. “Our office’s technology is crest of the wave, and it really allows us to involve patients during their treatment planning, helping them gain a better understanding of what is going on inside of their mouths.”
Ashley earned a Bachelor of Science Degree in Dental Hygiene from the University of New England and holds a license in local anesthesia and nitrous oxide. Additionally, Ashley is certified in Oxygen/Ozone Therapy and is a member of the Sigma Phi Alpha National Dental Hygiene Honors Society. She enjoys attending continuing education courses, and also takes time to develop and instruct continuing education courses centered on wellness.
Ashley enjoys spending time with her husband and two children. Together they spend time outside, most often going on trips to the beach or hiking in the White Mountains of New Hampshire.
“We have a lot of knowledge here in this office collectively. In fact, our team has over 200 combined years of dental experience, which is incredible and unique among dental practices.”
Diann has been with our office since 1997 and has been practicing dental hygiene for over 30 years. She treasures the team-learning seminars the staff takes part in through continuing education. “I love the enthusiasm created by the whole team learning together. We can branch off and learn about other things and then come back and share.” Listening to her patients is one of the most important parts of her job, Diann notes, as this helps her to care for each patient in the way they need to be treated. “Since we think of things in the longterm, I’ve learned that listening today will help tomorrow.” But Diann also enjoys the fun side of work. “I love laughing with my patients. We all have better days when we laugh a lot.”
Diann earned her Dental Hygiene degree from Westbrook College and received her license in local anesthesia at University of New England. She likes to bike, swim, downhill and cross-country ski, as well as spend time with her family.
“We go above and beyond for our patients. In fact, I’ve built up a clientele that I’ve seen for so long, I just can’t wait to catch up with them during their next visit.”
Kelly earned her dental hygiene degree from the University of New England in 1997 and has been practicing ever since. “The ‘key’ is to work for great doctors,” she says. “Our doctors are always a step ahead in adopting useful technology which makes for a comfortable dental practice for our patients and an exciting work environment and culture for the staff.”
Patient care is very important to Kelly, and our patients always get exceptional one-on-one care from her. She is always good for a laugh and is always having fun.
Kelly and her family enjoy the Maine outdoors, camping, fishing, or biking whenever possible. Kelly spends much of her time at her children’s sporting events and is their biggest fan.
“The teamwork at FDA is unmatched. Helping hands are everywhere. The dental care is modern, conservative, and thorough; and it’s what I want for my own family.”
Jean earned her dental hygiene degree from UNE in 1988. From there, she worked in an orthodontist office for two years–a place she loved going as a child: “I had such a nice hygienist there; I always thought her job seemed fun!” Jean then worked in a family/cosmetic practice for the next 28 years, joining the FDA team in the fall of 2018. “It’s a very welcoming place to be and it doesn’t feel like work. My coworkers make it fun and my patients could not be nicer! I look forward to many more years to come!”
Jean finds her work very rewarding. She loves meeting and getting to know new patients and helping them get inspired to keep their smiles healthy.
Jean lives in Westbrook with her husband, 3 kids, and their dog. When she’s not chasing kids around, she enjoys traveling, visiting with friends, and reading a good book at the beach. Let her know if you have any good reading recommendations!
“Dentistry is continuously evolving and we strive to stay on top of the newest information. We pride ourselves on continuing our dental education and sharing our knowledge not only with each other, but with our patients too.”
Erin graduated from Westbrook College in 1996 with a B.S. degree in Dental Hygiene, as well as a nitrous oxide certification. She has been in the dental field ever since, joining Falmouth Dental Arts in February 2019. However, her love of oral health apparently goes back even further–her mom reports that as a little girl, Erin would watch TV and comment on the actors’ teeth.
At Falmouth Dental Arts, Erin is delighted to be part of an amazing team that puts patient comfort and patient education first. “FDA takes the time to get to know patients to create individual treatment plans based on their needs and wants. I love educating my patients about the new developments in dentistry.” She enjoys treating patients of all ages, and finds it rewarding to form relationships with them. “It’s such an honor to take care of generations of the same family.”
Erin loves to spend her free time with her husband and their two boys. They enjoy fishing, cooking, and hanging out on the beach.
“Helping patients feel confident about their smile is such a rewarding experience! I love motivating patients to keep up with their oral care. Also, my goal is always to help patients feel relaxed at their appointment…I want patients to enjoy their visits here at FDA.”
Growing up in Biddeford, Alex earned her dental hygiene degree from the University of New England in 2018. She joined FDA in 2019 and appreciates the opportunity to work with a team of caring professionals. “Being a new grad, I love being able to learn from such experienced coworkers.” Alex particularly enjoys FDA’s holistic and individualized approach to oral care. “Oral hygiene plays such an important role with overall systemic health. Every patient is different and unique in their own way, and I am passionate about finding a routine that works for his or her lifestyle.”
From running to taking barre classes to doing spin classes, Alex loves to exercise in her spare time. She also enjoys spending time with family and friends, and checking out new restaurants in the Portland area. Let her know if you have a favorite spot she should try!
“Everyone at FDA really cares – about patients and each other – and that’s what makes it work. When your co-workers create a comfortable environment for you then you can make it more comfortable for your patients in turn. It makes for a very warm and caring atmosphere.”
Mirela has worked in the dental field since 2003, joining the Falmouth Dental Arts team in May 2017. She has worked in pediatric dentistry for most of this time, which lends her a unique perspective on dentistry. “Anyone can be afraid of going to the dentist – not just children,” she shares. “That’s why we do everything we can here at FDA to make patients feel comfortable and relaxed while they’re in our chairs.”
At Falmouth Dental Arts, you can find Mirela providing chairside assistance, handling anything from whitening procedures to laboratory duties. “Working here is definitely different from any other practice, and our doctors who are very supportive of ongoing learning. I’ve already learned so much from the team since joining the practice and I’ve enjoyed getting to know our patients. Everyone is encouraging and helpful.” She also provides language support for the team with her fluency in Albanian and Greek.
Mirela spends much of her free time with her husband, son, and daughter, often cooking and sending food to her daughter, who is attending college. She enjoys snowshoeing with her husband and their black lab/boxer mix named Lola in winter, and relaxing at the lake when it is warm enough.
“Our motto is, “Have fun while doing great work!” It’s all about working as a team to do the best for our patients and keep them relaxed. Everyone here helps each other.”
Mary has worked in the dental field since 1995, many of those years spent at Falmouth Dental Arts. For Mary, the dental care here is excellent in part because of the encouragement and support that staff members receive to take continuing education classes. “We’re constantly improving our knowledge,” she explains. “These courses help us to communicate well together, which is very important.” She also notes the importance of listening to patients and finding out about their past dental experiences so they will be more comfortable and receive the best treatment. “We explain things and show examples to our patients. I think this really helps them understand and feel more at ease. They’ll ask more questions,” she says. It’s also the transformations she witnesses that keep Mary so interested in dentistry. She enjoys helping people and seeing the results of a successful treatment. “I love knowing that our patients feel good about themselves afterward. They see the success, too.”
Mary graduated from the University of Maine at Farmington with a Bachelor of Science degree in Education. She is also a Certified Dental Assistant and holds an X-ray Certification.
Married with two children and a cat, Mary stays active with her kids. She volunteers, organizes, and fundraises for sports and other school activities. Mary also enjoys snowmobiling and being at the lake with her family. When she has a moment to herself, Mary likes reading nonfiction and detective/murder-mystery novels.